GUIDE: How to reset your BlackBerry to factory defaults.
Recently I was put on my company’s BES server, and within about 30 minutes I realized that I hated it. I didn’t realize how much control the BES server controls how your BlackBerry works. Everything from my call log to my mobile contact backup with T-Mobile stopped working.
I thought that removing the phone’s PIN from the BES administration would put everything back to normal but it doesn’t. This is a horrible feature for BlackBerry’s. Below you’ll find my guide to remove all of the BES things added to your phone.
- Plug up your phone via USB.
- Open BlackBerry Desktop Manager, click Backup & Restore, then Backup.
- Close the BlackBerry Desktop Manager.
- After you’ve done this, Start > Run and open Command Prompt (type cmd).
- You need to change the directory to the directory of loader.exe (cd C:\Program Files\Common Files\Research in Motion\AppLoader\)
- After you’re in the folder just type, loader.exe /resettofactory.
- A small “RIM Loader” window will pop-up and your phone will start to reset.
This will get you a clean “out of the box” experience. The importance of this process is that doing a security wipe will NOT get rid of BES permissions. Drop me a line if you have any problems.