Aaron Myers

So, yeah... that's me. I wanna be a web enthusiast when I grow up; I love new start-ups and pretty much anything that tech. Drop me a line sometime!

GUIDE: How to reset your BlackBerry to factory defaults.

Recently I was put on my company’s BES server, and within about 30 minutes I realized that I hated it. I didn’t realize how much control the BES server controls how your BlackBerry works. Everything from my call log to my mobile contact backup with T-Mobile stopped working. 

I thought that removing the phone’s PIN from the BES administration would put everything back to normal but it doesn’t. This is a horrible feature for BlackBerry’s. Below you’ll find my guide to remove all of the BES things added to your phone. 

  1. Plug up your phone via USB.
  2. Open BlackBerry Desktop Manager, click Backup & Restore, then Backup.
  3. Close the BlackBerry Desktop Manager.
  4. After you’ve done this, Start > Run and open Command Prompt (type cmd).
  5. You need to change the directory to the directory of loader.exe (cd C:\Program Files\Common Files\Research in Motion\AppLoader\)
  6. After you’re in the folder just type, loader.exe /resettofactory.
  7. A small “RIM Loader” window will pop-up and your phone will start to reset.

This will get you a clean “out of the box” experience. The importance of this process is that doing a security wipe will NOT get rid of BES permissions. Drop me a line if you have any problems.